Terms & Conditions
Terms of Conditions
Introduction
Welcome to Leading Bakeries Holding (Wooden
Bakery). The terms and conditions governing your use of the website www.woodenbakery.ae are detailed below. You must read, agree and accept with our
terms and conditions and privacy policy before you may become a member of our
website.
Eligibility
for Membership
Leading Bakeries Holding (Wooden Bakery)
is an online shopping website where credit /cash payment is required for
making purchases. Hence, the full functionality of the website is available
only for individuals who are 18 years and above. However, web users can browse
all contents in our website. You must ensure that the details provided by you
on registration or at any other time are true, correct and complete.
Your
Account and Registration Obligations
Registering an account with www.woodenbakery.ae is a mandatory requirement to start purchasing products. When you
register as a member of the site you will be required to provide certain
information and register a username and password for use on this Site.
On
becoming a member of the Site, you agree:
·
You are responsible for
maintaining the security of your account, and you are fully responsible for all
activities that occur under the account and any other actions taken in
connection with the account.
·
You must immediately notify Leading
Bakeries Holding (Wooden Bakery) of any
unauthorized uses of your account or any other breaches of security.
·
Leading Bakeries Holding (Wooden Bakery) will not be liable for any acts or
omissions by you, including any damages of any kind incurred as a result of
such acts or omissions.
·
You will provide true, accurate,
current and complete information about yourself as prompted by woodenbakery.ae's
registration form.
Electronic
Communications
When you visit www.woodenbakery.ae or send
e-mails to us, you are communicating with us electronically. You consent to
receive communications from us electronically. We will communicate with you by
e-mail, by posting notices on this site or through our social media channels.
You agree that all agreements, notices, disclosures and other communications
that we provide to you electronically satisfy any legal requirement.
Amendments
to this User Agreement
You acknowledge and agree that www.woodenbakery.ae at its sole discretion and without liability may make amendments
without your further specific agreement at any time with immediate effect by
posting a notice of the amendment on the Site.
Use
of the Site & Community pages
Leading Bakeries Holding (Wooden Bakery)
strongly recommends users to follow the Terms and Conditions of this
website and to respect fellow community members on our Social Media pages and
to understand that while using the Site & community pages, you will not:
- Post comments/contents that are abusive, defamatory,
or obscene;
- Post information that is fraudulent, deceptive or
misleading;
- Post information which may be considered culturally or
religiously offensive;
- Post any information about other competing websites;
or advertising;
- Transmitting material containing any form of
advertising or promotion for goods and services, junk mail, chain letters
or "spam";
- Interfering or disrupting networks or websites
connected to the woodenbakery.ae site;
- In violation of any intellectual property rights;
- In violation of any laws or regulation, of U.A.E;
- Otherwise offensive, graphically or in tone.
Leading Bakeries Holding (Wooden Bakery)
has the right to withdraw any account that breaches the terms of usage.
Copyright
All content included on the Site, including but not limited to
text, graphics, logos, button icons, images, audio clips, digital downloads,
data compilations and software, is the property and copyright work of Leading
Bakeries Holding (Wooden Bakery), its users,
its content suppliers or its licensors and is protected by copyright,
trademarks, patents or other intellectual property rights and laws. The
compilation of the content on the Site is the exclusive property and copyright
of woodenbakery.ae and is protected by copyright, trademarks, patents or other
intellectual property rights and laws.
Responsible
Usage
Please report problems of any kind or violations of this Terms and
Conditions to info(@)woodenbakery.ae. If you believe that your intellectual
property rights have been violated, please notify Leading Bakeries Holding (Wooden Bakery). Leading Bakeries Holding (Wooden Bakery) Reserves its right to take legal
steps against users who create problems or possible damages of any kind, or
infringe the intellectual property rights of third parties or act
inconsistently with the User Agreement.
Withdrawal
of Access and/or Membership
woodenbakery.ae may limit, suspend or withdraw your membership and
/ or your access to the Site at any time, without notice, for any reason,
including without limitation, breach of these Terms and Conditions.
Limitation
of Liabilities
Leading Bakeries Holding (Wooden Bakery),
its officers, employees, agents and suppliers shall not be liable for any loss
or damage whatsoever whether direct, indirect, incidental, special,
consequential or exemplary, including but not limited to, losses or damages for
loss of profits, goodwill, business, opportunity, data or other intangible
losses arising out of or in connection with your use of the Site, or its
services or this Terms and Conditions.
Indemnity
You agree to indemnify and hold woodenbakery.ae and its officers,
employees, agents and suppliers harmless from any and all claims, demands,
actions, proceedings, losses, liabilities, damages, costs and expenses
(including reasonable legal costs and expenses)
Payment
You
can pay either by Credit Card or Cash.
Leading Bakeries Holding (Wooden Bakery)
will update the product list on its website to show only those products
that are available. If product(s) become unavailable, those product(s) listing
will be temporarily removed from the website until the product(s) is again
available.
Delivery
We
can deliver to all locations in Dubai.
We have two delivery windows depending on your convenience for
orders placed a day in advance. Our customer service team will contact you to
re-confirm time and delivery location.
2pm
to 6pm – Saturday to Thursday
6pm to 10pm – Saturday to Thursday
We
do not deliver on Fridays .
Order
Acceptance
Leading Bakeries Holding (Wooden Bakery)
reserves the right, at its sole discretion, to refuse or cancel any
order made at woodenbakery.ae for any reason whatsoever. Unavailability of
stocks, errors in pricing or product information or unlawful transactions may
result in the order being cancelled. We’ll keep you updated if any one of the
product(s) you ordered may fall under the above criteria or if additional
information is required to accept the order. If your order is cancelled after
your credit card has been charged, the same amount will be credited to your
credit card. Please refer to our refund and exchange policies to know more.
Delivery
& Shipping Policy
Recommended statement is "woodenbakery.ae will NOT
deal or provide any services or products to any of OFAC (Office of Foreign
Assets Control) sanctions countries in accordance with the law of UAE".
"Policy of
multiple shipments has to be mentioned on their website".
"At the time of checkout disclose to the cardholder, the
possibility that multiple shipments may result in multiple postings to the
cardholder's monthly statement".
Order
Cancellations by the Customer
Any Cancellation will be accepted by phone or by email from the
registered email ID and only if the order has not been shipped out by us. In
case the order is refused at the time of delivery, a cancellation will be
accepted in case of cash payments. In the case of Credit Card payments, the
credit card will be refunded within 10 working days.
Product
Images and Specifications
The images referenced, made accessible or made available to you on
Leading Bakeries Holding (Wooden Bakery) are
for illustrative or viewing purpose only. Product images are subject to change
without any prior notification. Leading Bakeries Holding (Wooden Bakery) cannot guarantee that the product
you receive should come in the same packing as seen on the website. However, we
try to maintain accurate information and exact image of the product you may or
wish to buy.
Unlawful
Transactions
Leading Bakeries Holding (Wooden Bakery)
reserves the right to recover the cost of products, collection charges
and lawyers’ fees from persons using the Website fraudulently. Leading Bakeries
Holding (Wooden Bakery) reserves the right to
initiate legal proceedings against such persons for fraudulent use of the
Website and any other unlawful acts or acts
Payment
by Credit Card
Leading Bakeries Holding (Wooden Bakery)
reserves the right to cancel/block any order where we believe that the
cardholder is not the actual recipient. In such cases, the cardholder can email
us at [email protected] with a scanned copy of the cardholder's Emirates ID
with a statement on who can claim the product you purchased with your card.
Returns
Leading Bakeries Holding (Wooden Bakery)
considers refund or exchange of the product we sold under certain
conditions. Please read our Return and Refund policies.
Product(s)
replacement
Leading Bakeries Holding (Wooden Bakery)
will replace any product(s) that are damaged or are not of the desired
quality upon delivery. You can also obtain a refund if you don’t want a
replacement. Please read our Return and Refund policies to know more.
Customer
Rights
The Consumer Code of Rights was issued under UAE Federal Law (24)
2006 by the Ministry of Economy (MOE). In Dubai, the Department of Economic
Development's (DED) Commercial Control and Consumer Protection.
As a consumer, you have the right to safety, choice and
information.
For complaints and suggestions about your consumer rights please
contact the DED's Helpline number 600-545555.
For further details on Consumer rights please visit http://www.consumerrights.ae
Contacting
us
If you have any questions about our Terms and Conditions, the
practices of this site, or your dealings with this site, please contact us
at:
Contact
details
Address:
Wooden Bakery
c/o Leading Bakeries Holding
P.O. Box 392186,
Clover Bay Tower, Business Bay
Dubai, United Arab Emirates.
Phone: 600 500 409
E-mail: [email protected]
"Country
of merchant domicile : To be mentioned as UAE".
Governing
Law and Jurisdiction
*"Any purchase, dispute or claim arising out of or in connection
with this website shall be governed and construed in accordance with the laws
of UAE".